Where to reach us
Drink the Ocean is a small fan page for one browser game. There is no support ticket system and no phone number, so the fastest way to reach a real person is the comment box directly under the game on the home page.
Comments are read regularly and answered in public, which means the next player with the same question finds the answer already there.
What to write in a comment
- The game will not load, or the screen stays on the straw animation. Tell us the device (phone, tablet, laptop), the browser and what you see on screen. The game is served by Playgama, so the fix is often on their side, but a report helps us confirm it is not just one visitor.
- A button or control does not respond. Say whether you are on a keyboard or a touchscreen: the two control schemes are different and only one of them may be broken.
- You want to report something about the game itself. Progress, saves, in-game purchases and account issues belong to the developers, not to this page — see Copyright for who owns what.
- A typo, a broken link or a page that looks wrong on your phone. Screenshots are welcome.
Things we cannot do
We do not have access to the game's code, its servers or its save data. That means we cannot restore a lost run, unlock an upgrade, refund anything, or reset a leaderboard entry. Every one of those requests has to go to Pinidi Studio or Playgama.
About comments being public
Anything you post in the comment box is visible to other visitors, so do not include an email address, a real name you would rather keep private, or anything else you would not put on a public page. See the Privacy Policy for what the site stores.